What does a “successful day” look like for you?
A day when the team and I have achieved the planned results, and I’ve had time not only for the important tasks but also for strategic thinking and planning.
What’s the most important thing you’ve learned as a manager?
Not to apply micromanagement. To give my colleagues the space to work independently and use their own approach in achieving our shared goals.
The biggest challenge I face is determining the importance of different cases. I overcome this by prioritizing based on the estimated impact on the entire ICT environment.
How do you recharge outside of the office?
With the help of my family and friends.